Frequently Asked Questions

Everything you need to know about our fine jewelry collection and services.

What is the shipping time for my order?

All orders are processed within 1-2 business days. Standard shipping typically takes 3-5 business days, while expedited options are available at checkout for faster delivery.

Do you offer a warranty on your jewelry?

Yes, every piece from Levy's Fine Jewelry comes with a one-year manufacturer's warranty covering any defects in materials or craftsmanship.

What is your return and exchange policy?

We offer a 30-day return policy for most items in their original, unworn condition. Please note that custom-made or engraved pieces are final sale.

Are your diamonds and gemstones ethically sourced?

Absolutely. We strictly adhere to the Kimberley Process and work only with trusted suppliers who guarantee that all stones are conflict-free and ethically mined.

Can I get my ring resized after purchase?

Yes, we provide one complimentary resizing for most rings within 60 days of purchase. Some eternity bands and specific metals may have limitations.

Do you provide appraisals for insurance purposes?

Every purchase over $500 includes a complimentary professional appraisal document detailing the specifications and replacement value of your item.