Returns & Exchanges

At Levy's Fine Jewelry, we want you to be completely satisfied with your purchase. If for any reason you are not happy, we offer a 30-day return policy for a full refund or exchange on all unworn items.

1

Initiate Your Request

Contact our customer service team or log into your account portal to request a Return Merchandise Authorization (RMA) number within 30 days of delivery.

2

Secure Packaging

Place your jewelry in its original presentation box and secure it inside a sturdy shipping carton along with all original certifications and documentation.

3

Insured Shipping

Affix the provided prepaid shipping label to your package and drop it off at an authorized carrier location, ensuring the package is scanned for tracking purposes.

4

Inspection and Refund

Once our gemologists verify the item's condition and authenticity, your refund will be processed to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing